13 May Disney Cruise Line suspends sailings through July 28
Disney Cruise Line is reaching out to your clients who were originally booked on departures through July 28, 2020, to advise that these sailings have been cancelled.
In light of this cancellation, Disney Cruise Line is offering your clients who have paid in full the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. The credit has been automatically added to their account. You may place a reservation on hold for your clients by applying it as a payment option when booking a new reservation on the Disney Travel Agents website.
For clients who have not paid in full, Disney Cruise Line will be automatically refunding any payment made toward their booking. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.
The cancellation of the two Disney Magic sailings and three Disney Wonder sailings include Adventures by Disney Cruise Packages booked in conjunction with these cruises. Guests on these sailings will be notified by SeaMail of the cruise cancellation and will automatically receive a refund for all components, including the Adventures by Disney Cruise Package. There is no action needed on their part, as we are advising in the SeaMail that the Adventures by Disney component has been cancelled and will be included in their refund.
Impacted departures include:
Disney Dream
· 6/21 – 5-Night Bahamas
· 6/26 – 5-Night Bahamas
· 7/1 – 4-Night Bahamas
· 7/5 – 5-Night Bahamas
· 7/10 – 3-Night Bahamas
· 7/13 – 4-Night Bahamas
· 7/17 – 3-Night Bahamas
· 7/20 – 4-Night Bahamas
· 7/24 – 3-Night Bahamas
· 7/27 – 4-Night Bahamas
Disney Fantasy
· 6/20 – 7-Night Western Caribbean
· 6/27 – 9-Night Southern Caribbean
· 7/6 – 5-Night Western Caribbean
· 7/11 – 7-Night Eastern Caribbean
· 7/18 – 7-Night Western Caribbean
· 7/25 – 7-Night Eastern Caribbean
Disney Magic
· 7/13 – 5-Night Mediterranean
· 7/18 – 7-Night Western Europe
· 7/25 – 11-Night Northern Europe
Disney Wonder
· 7/6 – 7-Night Alaska
· 7/13 – 7-Night Alaska
· 7/20 – 7-Night Alaska
· 7/27 – 7-Night Alaska
Adventures by Disney Cruise Packages
· 7/13 – 5-Night Mediterranean Adventures by Disney Cruise Package
· 7/25 – 11-Night Northern Europe Adventures by Disney Cruise Package
· 7/6 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
· 7/13 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
· 7/27 – 7-Night Alaskan Wonders Adventures by Disney Cruise Package
If you need to speak to someone directly, please contact a member of the Disney Cruise Line reservation team at 1-866-325-6685 or 407-566-7797.
*Disney Magic Sailings: The Future Cruise Credit is equal to 125% of the original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing within 15 months of the original sailing. The original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value and may be divided across multiple sailings. Standard prevailing rates apply, and Guests are responsible for any balance due after the FCC has been applied. If Guests end up not being able to use the FCC, they will be eligible for a refund up to the amount of the original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received an FCC are not eligible for an additional FCC.
*Disney Dream and Disney Fantasy Sailings: The Future Cruise Credit is equal to 125% of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. The FCC is only valid for sailings departing within 15 months of your original sailing. Your original reservation must be paid in full to be eligible for the FCC. The FCC is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the FCC has been applied. If you end up not being able to use the FCC, you will be eligible for a refund up to the amount of your original voyage fare plus the cost of the Vacation Protection Plan, if applicable. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a FCC are not eligible for an additional FCC.